Rug Doctor Pro
Troubleshooting

TROUBLESHOOTING GUIDE

If you are having any problems using your Rug Doctor Pro please refer to our Troubleshooting guide below.

Please Note: These videos show the red rental machine, the Mighty Pro and Wide Track machines work in the same way.

If you are still experiencing problems please call our Consumer Support Specialists on 01903 235558.

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No cleaning solution coming out

What do you do if there is no cleaning solution coming out of the bottom of the machine, but the brushes are still oscillating?
There are some simple checks you can carry out in order to rectify the situation.

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The spray button does not appear to be working

What do you do if the red spray button doesn't appear to be working?
There are some simple procedures to rectify the situation.

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The vacuum is not working

If the vacuum is not working or it appears to be not working properly, there are some simple checks you can carry out in order to rectify the situation.

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The hand tool does not work

If the hand tool doesn't work, there are some simple checks you can carry out in order to rectify the situation.

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The machine will not start

What to you do if the machine won't start?
There are some simple checks you can carry out in order to rectify the situation.